Shipping Policy

Last Updated: March 6, 2026

Thank you for shopping with Futavion! This policy outlines our shipping methods, processing times, delivery estimates, tracking, and other important details related to shipping your orders.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping (USA)

  • Estimated Delivery: 3–7 business days
  • Tracking available
  • Most economical option

Expedited Shipping (USA)

  • Estimated Delivery: 1–3 business days

  • Faster delivery with tracking

Please note that delivery times are estimates and may vary depending on carrier performance, order volume, or external circumstances.

Shipping Locations

  • We currently ship to all 50 U.S. states.
  • International shipping may be available at a later date. If international shipping is launched, details will be updated here.

Shipping Costs

Shipping charges are calculated at checkout and depend on the selected shipping method and destination.

  • Free shipping promotions may be offered from time to time.
  • If a free shipping promotion applies, the order will be shipped using the standard shipping method by default.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and link.

You can use this tracking information to monitor your shipment status through the carrier’s website.

Incorrect Shipping Address

Please double‑check your shipping address before completing your order.

If an incorrect address is provided and the package is returned to us, you may be responsible for:

  • Additional shipping charges required to resend the order

  • Reshipment fees or return fees charged by the carrier

To update your address after placing an order, please contact us as soon as possible at:

📧 service@futavion.com
📞 (+1) 845‑271‑6898

Order Delays

At times, delivery may take longer than expected due to:

  • Carrier delays (weather, holidays, peak season)
  • Customs inspection (if applicable in the future)
  • Incorrect address or incomplete information

Futavion is not responsible for delays caused by carriers once the package has left our facility.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately with your:

  • Order number
  • Tracking information
  • Photos of damaged items (if applicable)

We will work with the carrier to resolve the issue and ensure a satisfactory solution.

Contact Us

If you have questions about shipping, delivery timeframes, or tracking, we’re here to help:

Email: service@futavion.com
Phone: (+1) 845‑271‑6898
Address:
21348 Montgomery Ave
Hayward, CA 94545
USA