Privacy Policy

Last Updated: March 6, 2026

Futavion (“we,” “us,” “our”) operates the website https://futavion.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site.

By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer service

This information may include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details
  • Payment information (processed securely by third‑party payment processors — see below)

2. Automatic Information Collection

When you visit the Site, we automatically collect certain technical information about your device and interaction with the Site, including:

  • IP address
  • Browser type and version
  • Pages viewed
  • Referring/exit pages
  • Date/time stamps
  • Device type and operating system

We use cookies and similar technologies to collect this information. Cookies help personalize your experience and improve Site functionality.

3. How We Use Your Information

We use your data for the following purposes:

  • Process and fulfill your orders
  • Communicate with you about your order, shipping, and support
  • Personalize your experience on the Site
  • Send newsletters, offers, and updates (with your consent)
  • Improve our Site and services
  • Detect and prevent fraud or unauthorized activity

4. Sharing Your Information

We may share your information with:

Service Providers

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and fulfillment partners

  • Marketing and analytics service providers

These service providers only have access to information needed to perform their functions.

Legal Requirements

We may disclose your information when required by law or to protect our legal rights.

5. Payment Security

Payment information (such as credit card details) is processed directly by secure third‑party payment processors. Futavion does not store complete payment information (like full credit card numbers) on our servers.

All payment transactions are encrypted and protected by industry‑standard security measures.

6. Your Choices & Rights

Marketing Communications

You can choose not to receive marketing emails by following the unsubscribe link in emails or contacting us at service@futavion.com.

Access, Update, or Delete Your Information

You can request access to, update, correct, or delete your personal information by contacting us at service@futavion.com.

7. Third‑Party Links

Our Site may include links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our products and services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update our Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes. Continued use of the Site after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Futavion
📧 service@futavion.com
📞 (+1) 845‑271‑6898
📍 21348 Montgomery Ave, Hayward, CA 94545, USA